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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
16000
Cisco
5165
HPE
1984
HP
1149
Fortinet
984
Zebra
573
Lenovo
413
APC
410
SonicWall
299
Extreme Networks
281
Dell
219
Veritas
114
Datalogic
90
Eaton
68
Opengear
59
Datto
46
McAfee
41
CyberPower
38
Acronis
31
Epson
21
Palo Alto Networks
20
ASUS
19
Vertiv
18
EPOS
15
Logitech
12
Jabra
6
Ergotron
6
Ruckus
5
Cambium
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Kyocera
2
QNAP
2
Seal Shield
2
Synology
1
Samsung
1
Toshiba
6004
$0 - $300
6115
$300 - $800
5512
$800 - $2000
5269
$2000 - $5600
5204
$5600+
24244
Service
3373
Warranty
6295
1 Year
4752
3 Year
2455
5 Year
1432
4 Year
621
2 Year
73
7 Year
32
1 Incident
28
1 Month
28
12 Month
24
36 Month
21
6 Year
18
24 Month
10
1 Year / 1 Incident
5
1 Day
5
60 Month
3
21 Month
2
3 Day
2
3 Hour
2
7 Day
1
1 Hour
1
1 Year / 10 Incident
1
240 Minute
1
4 Hour
1
6 Month
1
8 Hour
1
9 Month
16620
Phone Support
11264
Replacement
10591
Parts Replacement
9470
Web Knowledge Base Access
8152
New Releases Update
5719
Repair
2407
Diagnosis
2322
Software Update
2002
Remote Diagnosis
1992
Software Upgrade
1978
Web Support
1711
Email Support
908
Software Support
873
Defective Media Retention
709
Accidental Damage Protection
656
Software Maintenance
546
Hardware Support
442
Online Training
376
Knowledge Base Access
374
Intrusion Definition Update
362
Live Chat
325
Hardware Maintenance
321
Troubleshooting
319
Commissioning
302
Reporting
284
Online Return Material Authorization (RMA)
275
Escalation Support
241
Online Support Tools Access
232
Visual Remote Guidance
227
Configuration
217
Comprehensive Defective Material Retention
217
Remote Monitoring
210
Customer Dashboard
199
Logistics
188
Installation
157
Remote Technical Support
155
Case Management
148
Consulting
114
Cleaning
109
Comprehensive Coverage
109
URL Database Update
109
Virus Definitions Update
108
Email Database Update
105
Escalation Management
104
Security Update
99
Firmware Updates
97
Travel Expense Coverage
96
Firmware Upgrade
91
Training
76
Fax-On-Demand
8050
On-site
3632
Service Depot
559
Carry-in
14
Carry-in/Service Depot
5
Carry-in/On-site
4
On-site/Service Depot